Positive Steps Consulting are committed to staff development and we provide leadership and management coaching and mentoring support to Managers who are new to the role as well as existing Managers and also Deputies. We can support your organisation with supervision skills training for Managers and those key staff with supervision responsibilities. To build a good business reputation and create a positive experience for those you support “Customer Service” and “customer journey” training sessions are available for staff to ensure your clients get the best experience. For staff we can provide “team building” workshops to work on communication skills and staff engagement to help create the team your organisation deserves. Staff satisfaction surveys can also be completed to help inform your employee journey to maximise staff recruitment and retention opportunities. Bespoke training packages can be created to meet the specific requirements of your organisation. Please contact us if any of the above are areas of support that may be of interest.
Copyright © 2022 Positive Steps Consulting